Return Policy and Return Form

If Customer has any queries or complaints, he should direct them to the Company via e-mail at or by post to

Stefan Holtkamp
Im Kleefeld 11
85649 Brunnthal

The customer may return the Product that was purchased within 15 working days of delivery for a full refund on the condition that the fault was registered within 24 hours of receipt of job.

These terms do not include direct downloads! In this case we cannot exclude the possibility that data that have been transferred might be still in use. So there will be no money back! We are very sorry in this case but we hope you understand our position!

Download Sample Return Form